What we provide

Safeguarding Policy

• A Welfare Manager: responsible for the pastoral care of each student, available at the MLA office in the centre, and always happy to help.
• Medical staff on site.
• Links with local hospitals and other emergency services.
• 24/7 access to a responsible member of staff at all times day or night at our 24hr emergency contact number.
• Students are issued with an MLA ID card.
• Staff trained at Safeguarding Level 1, Level 2 and Level 3 in all centres.
• Designated Safeguarding Lead available 24/7 to implement child protection procedures.
• All staff are subject to record reference checks and official background checks to confirm their suitability to work with children. These include enhanced DBS (Disclosure and Barring Service) and PVG (Protecting Vulnerable Groups) certificates.

Arrival in the country

• Students & Groups are met on arrival.
• All students under the age of 18 must be accompanied by an adult.
• Residential accommodation is full board and all students will be provided a hot or packed meal upon arrival.

During your stay

• Students must wear the MLA ID card at all times as it has emergency contact details.
• Students under 18 are not permitted to leave the centre unaccompanied at any time.
• All students under the age of 18 should be aware that it is compulsory to attend all lessons and activities.
• Staff are easily accessible and can be found any time of the day.
• Night patrol staff supervise the centre site and accommodation during the night.

Travel and Health Insurance

• All students travelling abroad must have Travel Insurance in case of medical or other emergency.

Medical conditions

• Students must inform us in advance about any prescribed medication in order to provide proper care.
• First aid, and, if necessary, medical care in the nearest hospital.
• Students who have special dietary requirements must notify in advance.

On Departure

• Students & Groups will be taken to the airport if this service is booked.

Our Policies

Safeguarding Policy

MLA (Move Language Ahead) is committed to providing an inclusive, supportive and safe environment for everyone. Our safeguarding and child protection policy sets out:

• MLA’s commitment to protecting all children.
• MLA’s more detailed policies and procedures put in place to keep children safe and respond to child protection concerns.
• MLA’s commitment to a safer recruitment process to ensure our young learners’ protection and safeguarding rights.

For detailed information on how we protect our students, please check our Safeguarding Policy.

Prevent Policy

MLA understands its responsibilities under the Counter Terrorism Security Act 2015 to reduce the likelihood of people of all ages being radicalised or drawn into terrorism and everyone during the MLA programme is involved in this effort:

• British values are exemplified to students in the MLA syllabus, including lessons based on British culture and traditions.
• MLA has a Prevent Lead who is trained to deal with any concerns.
• Staff are trained on the key areas of prevent to identify signs, explain terminology and contact the Prevent Lead in the event of concern.
• MLA ensures sub-contractors are aware of Prevent and what is expected of them.

For detailed information on how we protect our students, please check our Prevent Policy.

Sexual Harassment Prevention Policy

MLA (Move Language Ahead) is committed to providing an inclusive, supportive and safe environment for everyone who works here. This policy applies to all employees, service providers, volunteers, interns, group leaders, students, agents and stakeholders.

Everyone has a part to play in being aware of, preventing and dealing with sexual harassment. The Policy sets out the expectations for the behaviour of our staff as well