Agent Zone
Agent Zone

FAQ Study Holiday

In our FAQ section, you'll find answers to some of the most frequently asked questions before embarking on this experience with MLA!

Wooden cubes spelling FAQ on a desk with a blurred background

Studying abroad is the first step toward an international future, and we know that doubts and curiosities are the order of the day!

Frequently Asked Questions

Does the centre provide special meals for students with different dietary requirements?
Yes, we can cater for different dietary requirements in all our centres, as long as we are told in advance at the time of booking.
As keys and security cards are expensive to replace, all MLA centres require a €50/£50/$50 key and damage deposit, which is taken at arrival during the students’ registration. Providing that all keys and security cards are returned and there has been no damage to properties during their stay, the full amount will be refunded at departure. MLA uses a 1:1 exchange rate for all damage withdrawn from the deposit.
Yes, we can arrange for students to be paired once the group arrives at the centre as long as they are of the same gender and the accommodation has twin rooms available.

Depending on the centre’s availability, we can offer single and twin standard rooms (with shared facilities) and en-suite rooms (private bathroom in the room). Please refer to the centre descriptions in the catalogue for additional information.

This is really up to the individual student. However we do not recommend more than €100,00 per week as all meals are already included. That should be enough to pay for optional excursions and souvenirs.

We recommend all students bring:

  • a tablet or laptop to use in class for their digital e-book
  • two towels (bath towels are provided in the USA)
  • toiletries
  • travel adaptors
  • a padlock
  • a waterproof jacket
  • party clothes
  • comfortable shoes
  • local currency.

All fees include teaching materials and students receive a digital e-book. There is no need to buy extra books for the course.

Yes, all students receive an end of-course certificate along with an MLA portfolio including learning resources, daily evaluation and attendance record, day by day topics, tasks completed and material used. All of the above is subject to suitable attendance and participation in class and during activities/excursions.
Our teaching team brings together a diverse range of qualifications and professional backgrounds in English language education (TEFL-related training, QTS in relevant subjects, or primary teaching expertise). All teachers are native speakers or of native speaker competence with qualifications and experience appropriate for the students’ learning needs.
In the UK centres, there is a safe where pocket money, passports and other valuables can be kept for you during your stay. In the USA, students are required to store their own money and valuables, however passports will be kept in the centre office.

Yes, it is provided the Director of Studies approves the change based on the student’s level and communicative abilities in class. Our Academic Team will monitor students closely and differentiate learning skills.

Yes, almost all centres have free Wi-Fi available, but sometimes there is an additional cost.

The following behaviour will not be tolerated:

  • Smoking anywhere is forbidden
  • Bullying
  • Graffiti and damage to the site
  • Disregard of the curfew
  • Misuse of fire equipment
  • Consumption or possession of Alcohol by students anywhere

 

If a student is found in violation of the centre rules, we reserve the right to discipline them. The punishment will depend on the seriousness of the actions:

  • Loss of free time
  • Withhold certificates
  • Contact parents or legal guardian
  • Loss of damage deposit and/or require to pay additional penalties
  • Repatriation
  • Contact the police
MLA will accommodate programmes for a minimum of 7 nights up to a maximum of 29 nights.

MLA Staff are ready and trained to help learners of English at all levels, and will do everything possible to ensure their general wellbeing, regardless of their level of English. Students will realise that their English improves quickly with us because they have the opportunity to practise the language every day in a safe, enjoyable environment.

MLA provides medical staff on site at all centres. Additionally, we are in contact with the local doctors and hospitals if necessary. Students who need any medication must fill in the medical form including all details.

If not, please feel free to contact us at [email protected]

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